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I-5 Toyota
- Car Dealers
- Chehalis, WA
About this business
Location details
1950 NW Louisiana Ave, Chehalis, WA, 98532, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:30 p.m. | |
| Tue | 8:30 a.m. to 7:30 p.m. | |
| Wed | 8:30 a.m. to 7:30 p.m. | |
| Thu | 8:30 a.m. to 7:30 p.m. | |
| Fri | 8:30 a.m. to 7:30 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Incompetence
They delivered the car I wanted but did not go through the entire features with me but did at least connect my phone . I left very confused on how to set up lane tracing and cruise control together and it took awhile. I felt rushed through the signing paperwork and still have not received a "copy of the checks I handed them" and receipts were scribbled and not life size ?! . There was no one to look over the vehicle with me for damage or scratches at the beginning which I felt was very unacceptable ?! The lane tracking is ... read more
2 hours was quite a while for an oil change and tire rotation and I had an appointment ,. I didn't have it washed or vacuumed and I told her I was waiting
Customer service was very good..my apoitment was at 8am this morning. I do appreciate the fact it was done quickly..but I had some errands to do..after I got back into my car from a visit to oreilys i looked over in the seat and there lays 2 black knobs..luckily I new what they were..they go on the glove compartment while service agent had removed to check cabin filter..I was a little disappointed since I could have went anywhere and thought that a automotive dealer would be steps above a jiffy lube..there's your feed back.... read more
Service department wouldn't Say thanks. The two girls in Service was busy Talking about home life. They give me the impression That customer don't matter
I believe the point of making an appointment is to receive service at or close to the time of appointment not an hour later while drop ins are served.
Left front driver side tire wobbling driving home and tried to get my wife pay 700 dollars to run a diagnostics on the car. Went over to Autozone ran a free check found out was an issue with the abs.
We were told that it would only take an hour for our car to be serviced and it took over two hours!!
The sticker on the car said it was time for service, to find out it was for a tire rotation, only! It took 2.5 hours to rotate the tires. Pretty frustrating all around. I saw the car just sitting there so I asked if I could leave before they washed it.
Frequently asked questions about I-5 Toyota
How is I-5 Toyota rated?
I-5 Toyota has a 4.6 star rating with 1,695 reviews.
When is I-5 Toyota open?
I-5 Toyota is closed now. It will open tomorrow at 8:30 a.m.